Shipping Policy

Welcome to shop.mudfm.net! We want to ensure that you have a pleasant shopping experience, and part of that is making sure you understand our shipping policies. Please take a moment to read through the information below to understand how we handle shipping.

Shipping Zones

We currently ship to customers in the United States. We are experimenting with international shipping for some items, results will vary for those. 

Shipping Methods

We offer several shipping methods to give you flexibility in choosing the one that best suits your needs. Our shipping methods include:

1. Standard Shipping: Orders shipped via standard shipping typically take 3-7 business days to arrive. We charge a flat fee for this service, which is calculated at checkout.

2. Express Shipping: For customers who need their orders faster, we offer express shipping. Orders using this method usually arrive within 1-3 business days. The cost for express shipping is calculated at checkout.

3. Free Shipping: From time to time, we may offer free shipping promotions. Be sure to keep an eye on our website or subscribe to our newsletter to stay updated on these special offers.

Order Processing Time

We strive to process and ship all orders as quickly as possible. Most orders are processed within 2-5 business days after the order is placed. This is including creating the item. Please note that orders placed on weekends or holidays may take a bit longer to process.

Shipment Tracking

Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to check the status and location of your shipment. Please allow up to 24 hours for tracking information to become available.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. You can see the shipping cost during the checkout process before you make a payment. For orders that qualify for free shipping (as part of a promotion), this will be clearly indicated during the checkout process.

Returns and Refunds

For information on our return and refund policies, please refer to our Return Policy.

Contact Us

If you have any questions or concerns regarding our shipping policies, feel free to contact us. Our customer support team is here to assist you and provide any additional information you may need.

Thank you for shopping with [Your Store Name]. We appreciate your business and hope you enjoy your shopping experience with us.

Please note that this shipping policy is subject to change. Please check back regularly for any updates or revisions.

Last updated: October 2023